Shipping policy


Thank you for shopping at Natashalijashop. Please read our Shipping Policy carefully to understand how we process and deliver your orders.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • After your order is processed, it will be handed over to our shipping partners.

  • You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Please note that during peak seasons, promotions, or holidays, processing times may be slightly extended.

2. Shipping Destinations

Natashalijashop ships to multiple countries and regions worldwide. Available shipping destinations and methods will be displayed at checkout.

If your location is not listed, please contact our customer support for assistance.

3. Estimated Delivery Time

Estimated delivery time consists of processing time + shipping time.

  • Standard Shipping: 7–15 business days

  • International Shipping: 10–20 business days

Delivery times are estimates and may vary depending on customs clearance, local courier efficiency, weather conditions, or other unforeseen factors.

4. Shipping Costs

  • Shipping fees are calculated at checkout based on your location, order weight, and selected shipping method.

  • Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.

All applicable shipping costs will be displayed before you complete your purchase.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email.

Tracking information may take 24–72 hours to become active after dispatch. If tracking does not update immediately, please allow some time for the carrier system to refresh.

6. Customs, Duties & Taxes

  • International shipments may be subject to customs duties, taxes, or import fees, which are determined by the destination country.

  • These charges are the responsibility of the customer and are not included in the product price or shipping cost.

  • Natashalijashop is not responsible for delays caused by customs clearance.

7. Incorrect Address & Failed Delivery

  • Please ensure that your shipping address is accurate and complete when placing an order.

  • Natashalijashop is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

  • If a package is returned to us due to failed delivery, additional shipping fees may apply for reshipment.

8. Lost or Delayed Packages

If your order has not arrived within the estimated delivery time:

  • Please first check the tracking information.

  • If the issue persists, contact our customer support with your order number.

We will work with the shipping carrier to resolve the issue as quickly as possible.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

📧 Email: siashmara5797@outlook.com

We are committed to providing you with a smooth and reliable shopping experience.

Natashalijashop reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.